Improve Online Ordering Experience
Whether your customers are searching on desktop, tablets or phones, they can easily order through Toast’s restaurant online ordering system.
Your restaurant’s online ordering is optimized for all screen sizes, so customers always enjoy a seamless ordering experience.
Easily Push Updates To Online Menu
Toast online ordering includes menu management software which simplifies pushing menu changes online.
Push changes to your online ordering menu in real-time, from anywhere, with the option to sync your online ordering menu with in-store.
Customize Design of Your Website
Customize your online ordering page so it’s consistent with your brand and website.
Add your logo, background images, descriptions and pictures of your menu items. Include your restaurant’s location, pickup and delivery hours.
Optimize Kitchen Order Flow
If the kitchen is overwhelmed, Toast allows you to throttle orders: turn off or slow down online ordering while properly setting customer expectations.
Instead of allowing for immediate online orders, set the earliest pickup or delivery times for 30 minutes, an hour, or the necessary amount of time to give your kitchen time to catch up.
You can also set separate takeout and delivery hours for your restaurant, so that your online ordering guests know exactly when you’re ready to serve them.
Detailed Online Ordering Reports
Toast’s online ordering software provides reporting for all online sales and visibility to compare online takeout and delivery reports separately.
Track average check amounts, number of orders, total sales, top menu items, and even the average delivery times for individual delivery drivers in the dashboard.
Enhance Takeout Orders with Caller ID and Delivery Services
When customers call for takeout, rather than writing down their information every time, use Toast’s caller ID, which integrates directly with our restaurant CRM software.
So when a customer calls, their name, number, and order history will automatically populate.
If you want to offer delivery services, you can customize by setting delivery zones, fees, and times.
Route orders directly to the kitchen, assign orders to specific delivery drivers, and track delivery orders from the moment they’re submitted to when they’re successfully delivered.